Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out forms on our website
• Contact us via phone, email, or WhatsApp
• Request quotes or consultations
• Subscribe to our newsletter
• Purchase products or services
• Participate in surveys or promotions

The types of information we may collect include:

• Personal Information: Name, email address, phone number, postal address
• Business Information: Company name, business address, industry type
• Project Information: Project details, requirements, timelines, and specifications
• Communication Records: Records of our communications with you

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our products and services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Send marketing and promotional communications (with your consent)
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or serving users
• Legal Requirements: When required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of assets, or acquisition
• Consent: When you provide explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Secure data storage and backup procedures

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize personal information when it is no longer needed.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Opt-out: Unsubscribe from marketing communications
• Objection: Object to certain processing of your information

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your information.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

12. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

13. Governing Law

This privacy policy is governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in India.